Frequently Asked Questions
Everything you need to know about SILCA performance gear and services.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for performance equipment?
We offer a 30-day return policy on all unused and unopened products. Due to safety standards, equipment that has been used in competition or outdoor training cannot be returned.
Do you offer international shipping?
Yes, SILCA ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
Are your products covered by a warranty?
All SILCA products come with a one-year limited warranty against manufacturing defects. This does not cover standard wear and tear from intense athletic use.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners.
How can I track my order status?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real-time.